Privacy Policy – Triterra Farm
Last updated: 11.01.2026
Triterra Farm Ltd., Company No. 540336245 (hereinafter: the “Company”), respects the privacy of users of the website triterrafarm.com (hereinafter: the “Website”). This Privacy Policy is intended to describe the manner in which the Company collects, uses, shares, and protects information in connection with the use of the Website and its services.
This Privacy Policy forms an integral part of triterrafarm.com (hereinafter: the “Terms of Use”). All terms defined in the Terms of Use shall also apply to this Privacy Policy, unless expressly defined otherwise. By using the Website, the user agrees to this Privacy Policy. If you do not agree to the terms, you must cease using the Website.
The Company may update this Privacy Policy from time to time, and it is recommended to review it regularly. Updates will take effect upon their publication on the Website.
1. Information Collection
1.1. The Company collects various types of information about users, including when using the Website, registering (to the extent enabled), contacting the Company, completing questionnaires, or making a purchase. The information collected may include:
a. Information provided directly by the user: full name, email address, telephone numbers (mobile: 050-2514464 and/or landline: 03-5610368, or any other number provided by the user), delivery address (Harerit, D.N. Misgav, postal code: 2018200, or any other address provided by the user), payment details (such as credit card details, provided through a secure payment services provider acting on behalf of the Company), information provided in the context of customer service inquiries or completion of questionnaires (such as questions regarding health or usage habits, to the extent relevant questionnaires exist on the Website), and any other information the user chooses to provide.
b. Information collected automatically during use of the Website: technical information about the user’s end device (computer, mobile phone, etc.), IP address, browser type and operating system, access times, the pages the user visited on the Website, the types of content in which the user was interested, products the user viewed, purchase history (to the extent relevant), and information about the manner of use of the Website (clicks, scrolling, time spent, etc.). This information may be collected by means of Cookies and similar tracking technologies (see Section 6 below).
1.2. The user declares and confirms that they are aware that there is no legal obligation to provide the information to the Company (except for information required to carry out a requested transaction or service), and that the provision of the information is done of the user’s own free will and with their consent. The user hereby expressly agrees to the collection and retention of the information in the Company’s databases in accordance with this Policy.
2. Purposes of Information Collection and Use
The Company collects and uses the information for the following purposes:
2.1. Providing and operating the Website’s services, including managing orders, processing payments, and supplying products.
2.2. Improving the Website, services, and products, adapting them to users’ preferences, and developing new content and services.
2.3. Providing customer service, handling inquiries and complaints, and contacting the user as necessary (by email, telephone 03-5610368, WhatsApp 050-2514464, mail, or other means).
2.4. Marketing, advertising, and direct mail: sending updates, information about products, promotions, benefits, and other marketing content by email, SMS messages, WhatsApp (to the number 050-2514464), regular mail (to the address provided, including Harerit, D.N. Misgav, postal code: 2018200 if relevant), an automatic dialing system, or any other means of communication (subject to obtaining explicit consent, to the extent required by law). The user may request removal from the mailing list at any time by contacting the email address CONNECT@TRITERRAFARM.COM or by means of a dedicated link included in the mailings.
2.5. Statistical and analytical analysis of the use of the Website, sometimes on an anonymous and aggregated basis, for the Company’s operational and business needs.
2.6. Securing the information and the Website, and preventing fraud, deception, and prohibited or unlawful activities.
2.7. Complying with the requirements of any law, regulation, or requirement of a competent authority, as well as conducting legal proceedings or enforcing the terms.
2.8. Any other purpose specified in this Privacy Policy or in the Terms of Use.
3. Information Retention and Databases
3.1. The information collected by the Company is stored in one or more databases, managed by the Company or someone on its behalf (including storage service providers), in accordance with the requirements of applicable law, and under its responsibility pursuant to the Protection of Privacy Law and the regulations enacted thereunder.
3.2. The Company implements accepted systems and procedures for information security in order to protect the information against unauthorized access, use, or disclosure. However, it is clarified that complete information security is not always possible, and the Company cannot guarantee that the information will be entirely immune to unauthorized intrusions or intrusion attempts.
3.3. The user declares and confirms that they are aware that it is their responsibility to take appropriate security measures on the end device they use (such as anti-virus software, strong passwords), and to maintain the confidentiality of the access details to their account on the Website (to the extent one exists).
3.4. The Company shall not bear any liability for any damage, direct or indirect, caused to the user as a result of unauthorized intrusion into its databases or misuse of the information (except where such damage was caused as a result of malice on the part of the Company).
4. Disclosure and Sharing of Information with Third Parties
4.1. The Company will not sell, rent, or transfer identifying personal information about the user to any third parties, without their explicit consent, except in the cases specified below:
a. To service providers acting on behalf of and in the name of the Company, such as data storage service providers (in Israel or abroad), payment service providers, shipping and mail service providers, marketing and advertising service providers, IT and technical support service providers, and analytics services. These entities may receive access to the information as required for the purpose of providing the service to the Company, and the Company will ensure that they are obligated to maintain the confidentiality of the information in accordance with the agreements with them and the requirements of the law.
b. As required by law, including a judicial order, an instruction of a competent authority, or other legal proceeding.
c. In any case of dispute, claim, demand, or legal proceeding between the user and the Company and/or someone on its behalf.
d. In a case where the Company finds that the user’s actions on the Website violate the Terms of Use, are carried out contrary to law, or are for the purpose of committing fraud of any kind.
e. In the event that the Company sells or transfers in any manner its activity (in whole or in part) to any corporation, or in the event of a merger, merger of assets, or reorganization. In such a case, the Company will ensure that the acquiring entity assumes the binding provisions of this Privacy Policy.
f. To third parties advertising on the Website (to the extent relevant), for the purpose of adapting advertisements to the user’s areas of interest, but without providing identifying personal information without separate consent.
g. In any other case specified in this Privacy Policy or in the Terms of Use.
4.2. The user hereby waives any claim or demand against the Company in connection with the provision of their details as stated above.
5. User Rights Regarding Information
5.1. Under the Protection of Privacy Law, every person is entitled to review information held about them in a database. A user who has reviewed information about themselves and found it to be incorrect, incomplete, unclear, or not up to date, may contact the Company with a request to correct the information or delete it.
5.2. Requests for review, correction, or deletion of information should be directed to the Company in writing, via CONNECT@TRITERRAFARM.COM or by means of a dedicated form on the Website (to the extent one exists).
5.3. The Company will act in accordance with such requests subject to and within the limits of applicable law, including requirements to provide or retain information as required by law. Deletion of information may prevent the user from continuing to receive certain services from the Company.
6. Cookies and Tracking Technologies
6.1. The Website may use “Cookies,” web beacons, pixels, and similar tracking technologies. These are small text files or tiny graphic components stored on the user’s device by the Website’s server or that of third parties, which assist in collecting information about the use of the Website.
6.2. The purposes of using these technologies are, among others:
a. Proper and efficient operation of the Website, identifying the user, and adapting the browsing experience and services to their preferences.
b. Collecting statistical and analytical data on the use of the Website in order to improve it.
c. Adapting advertisements and marketing content to users’ areas of interest.
d. Security needs and prevention of fraud.
6.3. By using the Website, and as long as the browser settings permit it, the user agrees to the placement of Cookies and tracking technologies on their device and to the collection of information by these means.
6.4. The user can change their browser settings so that they block Cookies or alert to their being sent. Information on how to change the settings can be found in the browser’s help tab. However, disabling Cookies may impair the functioning of the Website and prevent the use of some of its features or services.
6.5. The Website may allow third parties (such as advertising networks, analytics service providers) to place their own Cookies and tracking technologies on the Website for the purpose of collecting information and providing services to the Company (such as displaying tailored advertisements). This use is subject to the privacy policy of those third parties only, and the Company bears no responsibility for their terms of use or privacy policy. It is recommended to review the privacy policy of those third parties.
7. Links to Third-Party Websites
The Website may include links to other websites or applications operated by third parties. This Privacy Policy does not apply to such websites or applications. It is recommended to review the privacy policy of those third parties before providing any information through them. The Company bears no liability whatsoever for the privacy of users on third-party websites or applications or for their privacy protection practices.
8. Contact
For questions or requests regarding this Privacy Policy or your personal information, you may contact the Company via:
Email: CONNECT@TRITERRAFARM.COM
Telephone: 03-5610368
WhatsApp: 050-2514464
or additional contact methods published on the Website.
